Server restored: Downtime 2 1/2 hours cause for outage was maintenance by hosting provider: Hello Bob, We’re really sorry for the unwanted service interruption, a server memory increase have caused this issue, but we’ve successfully fixed, now you can continue using your service with upgraded resources. Important Update: Temporary Website […]
Outages
10 posts
The server is back up. Outage was 7 1/2 hours, due to a CPanel licensing issue. Important Update: Temporary Website Outage Dear Ministry Partners, We want to let you know about a temporary technical issue affecting a small number of ministries we serve. At this time, about six ministry websites […]
The same server went down again. I opened up a ticket again, and let them know they were not meeting their 99.9% uptime commitment. The server was down for about three hours today. I also let them know that I need a resolution, that the problems are now chronic and […]
We have a server outage. One of our hosting accounts is having a problem. There are about 20 ministries affected by this server. Server problem started about 15 minutes ago. A ticket has been open with the provider. Server is back up. Total outage time approximately 135 minutes
Update: Server is back up. Total outage was approximately 30 minutes. We are having a server outage. Started about 10 minutes ago. The server is not reachable. A ticket has been opened with the hosting provider. There are about 15 ministries (out of 160) affected at this time.
We are experiencing an outage on one of our servers at this time. 65 ministries are currently affected. A ticket has been opened and the hosting provider is actively working the issue. Server is back up. Outage time approximately 45 minutes
One of our servers has a problem resolving DNS records right now. This has been going on for about 10 minutes. A ticket has been created with the hosting provider. Have a blessed CHRISTmas! Update from hosting provider: Hello Bob , We sincerely apologize for the trouble. We are working […]
We are currently in the midst of a server outage. I have two hosting accounts on a single supplier. They are apparently having issues with their whole network. I can’t even get through to the support account to open a ticket at this time. Approximately 25 ministries are affected. Resolution: […]
One of our five servers had an outage for about 20 minutes. It is back up and running now. Will post a resolution here when I receive one from the hosting provider.
One of our servers is currently down. I opened a ticket about 25 minutes ago. I do not have a current status. I will update this post as I learn more. Update – Total outage was probably an hour and a half. Hello Bob, This has been resolved. Was resolved […]